Kml57
Member
Posts: 1487
Loc: Long Island, NY
Reg: Friday August 17th 2001
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Thursday July 26th 2007 12:27 PM - Post#96546
Hey guys,
I have a user who upon receiving an e-mail with an embedded picture, the picture does not show up in the message. She gets the boxes with the red "x" in them. Now when she either goes to forward or responds to the message that's when the picture is viewable. The security settings are set to download pictures in e-mail, so that was the first thing I checked. The user stated that she was able to view them up until about a month ago, then without making any changes (so she says) she was suddenly unable to view the photo content in the e-mail message. The other settings are to view as HTML, not rich or plain text. Any ideas? Thanks in advance!
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 DaFlake
DLT Staff GURU
Posts: 6551
Age: 41
Loc: Cape Cod
Reg: Thursday January 4th 2001
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Monday July 30th 2007 07:29 AM - Post#96579
In response to Kml57
Which version of outlook?
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Kml57
Member
Posts: 1487
Loc: Long Island, NY
Reg: Friday August 17th 2001
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Monday July 30th 2007 10:46 AM - Post#96585
In response to DaFlake
2003
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DaFlake
DLT Staff GURU
Posts: 6551
Age: 41
Loc: Cape Cod
Reg: Thursday January 4th 2001
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Tuesday July 31st 2007 01:59 AM - Post#96596
In response to Kml57
Have you tried switching to plain text and then back to HTML? Also, check here IE settings (Tools/Options Zone Settings...) to make sure that she hasn't inadvertently bumped her security settings up.
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Kml57
Member
Posts: 1487
Loc: Long Island, NY
Reg: Friday August 17th 2001
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Tuesday July 31st 2007 09:01 AM - Post#96598
In response to DaFlake
Thanks DF, I'll give those a try. 
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Kml57
Member
Posts: 1487
Loc: Long Island, NY
Reg: Friday August 17th 2001
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Tuesday July 31st 2007 04:05 PM - Post#96599
In response to DaFlake
I have the solution, but cannot find the folder. Outlkook by default installs a folder named OLK78. You will see it from time to time upon saving a document. The default location should be local settings\temporary internet files. But of course when I look there, it's no where to be found. I did a search on the PC and the results came back with nothing. Show hidden folders is enabled as well. Anyone??
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DaFlake
DLT Staff GURU
Posts: 6551
Age: 41
Loc: Cape Cod
Reg: Thursday January 4th 2001
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Wednesday August 1st 2007 02:24 AM - Post#96600
In response to Kml57
Hmmm... This one has me stumped.
I have dug into the registry and looked but not found anything.
I did, however, find this but I am not a member.
http://www.experts-exchange.com/Software/Server_So...
This seems to be similar to your problem. Do we have anyone that is a member?
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Iron
Da Alpha Geek
Posts: 753
Age: 56
Loc: Watertown, WI
Reg: Monday June 24th 2002
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Wednesday August 1st 2007 08:58 AM - Post#96608
In response to DaFlake
Ahem... if you scroll WAAAY down, you can read the comments/solutions. Even if you're not a member. 
It worked on my first visit there, I swear to God, man. on return visits to that link, no worky.
Edited by Iron on Wednesday August 1st 2007 09:01 AM. Reason for edit: No reason given.
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Kml57
Member
Posts: 1487
Loc: Long Island, NY
Reg: Friday August 17th 2001
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Wednesday August 1st 2007 09:41 AM - Post#96610
In response to DaFlake
Okay, of course the folder is maybe just my imagination. I was able to resolve the issue by deleting a key in the registry. HKCU\Software\Microsoft\O ffice\11.0\Outlook\Security. I then deleted the OutlookSecureTempFolder and all is well. WHEW!!! That one was a brain burner...  thanks again for all your help!!!
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DaFlake
DLT Staff GURU
Posts: 6551
Age: 41
Loc: Cape Cod
Reg: Thursday January 4th 2001
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Thursday August 2nd 2007 02:41 AM - Post#96617
In response to Kml57
Good find! Glad you got it working. Sorry I wasn't any more help.
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Kml57
Member
Posts: 1487
Loc: Long Island, NY
Reg: Friday August 17th 2001
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Thursday August 2nd 2007 09:41 AM - Post#96620
In response to DaFlake
Hey Bro, no need to apologize. The help we all get from here is great. You guys ROCK!! Thanks again!!
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Alex Krenvalk
newbie
Posts: 1
Age: 22
Reg: Sunday September 9th 2007
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Wednesday July 14th 2010 03:24 PM - Post#99924
In response to Kml57
Hey guys,
I have a user who upon receiving an e-mail with an embedded picture, the picture does not show up in the message. She gets the boxes with the red "x" in them. Now when she either goes to forward or responds to the message that's when the picture is viewable. The security settings are set to download pictures in e-mail, so that was the first thing I checked. The user stated that she was able to view them up until about a month ago, then without making any changes (so she says) she was suddenly unable to view the photo content in the e-mail message. The other settings are to view as HTML, not rich or plain text. Any ideas? Thanks in advance!
I know a lot of interesting softwares in the Internet, which restore emails. But one of them interested me and I downloaded it - outlook 2002 pst repair. To my surprise it resolved my old unpleasant problem with corrupted emails for short time and completely free of cost as far as I remembered. Besides the application helped some of my friends too.
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DooD
Member
Posts: 2138
Age: 24
Loc: Central PA
Reg: Saturday March 2nd 2002
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Thursday July 15th 2010 11:16 AM - Post#99925
In response to Alex Krenvalk
Hey guys,
I have a user who upon receiving an e-mail with an embedded picture, the picture does not show up in the message. She gets the boxes with the red "x" in them. Now when she either goes to forward or responds to the message that's when the picture is viewable. The security settings are set to download pictures in e-mail, so that was the first thing I checked. The user stated that she was able to view them up until about a month ago, then without making any changes (so she says) she was suddenly unable to view the photo content in the e-mail message. The other settings are to view as HTML, not rich or plain text. Any ideas? Thanks in advance!
I know a lot of interesting softwares in the Internet, which restore emails. But one of them interested me and I downloaded it - outlook 2002 pst repair. To my surprise it resolved my old unpleasant problem with corrupted emails for short time and completely free of cost as far as I remembered. Besides the application helped some of my friends too.
Wow... you register in '07, and then post in '10 in a thread started in '07?
Oh, and ScanPST works to fix broken PST files, too... and it's included with Outlook.
| At no time while I'm helping you with this, or any other problem, will your problem become my problem. The instant your problem becomes my problem, you no longer have a problem, and I cannot help a man without a problem. |
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Iron
Da Alpha Geek
Posts: 753
Age: 56
Loc: Watertown, WI
Reg: Monday June 24th 2002
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Thursday July 15th 2010 02:00 PM - Post#99926
In response to DooD
Now Dood, don't be too critical of Alex's response time. I'm leaning toward thinking he's one of those guys that carefully measures & considers his comments. You know, so as to not rush into it. 
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WISPguy
Da WiFi Guy
Posts: 1393
Age: 36
Loc: Kansas, USA
Reg: Tuesday September 21st 2004
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Thursday July 15th 2010 06:35 PM - Post#99927
In response to DooD
Wow Dood. You know comments like that might scare him off again. We could use a little more activity around here.
"Two things are infinite: the universe and human stupidity; and I'm not sure about the universe."
- Albert Einstein 
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DooD
Member
Posts: 2138
Age: 24
Loc: Central PA
Reg: Saturday March 2nd 2002
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Friday July 16th 2010 11:43 AM - Post#99928
In response to WISPguy
Wow Dood. You know comments like that might scare him off again. We could use a little more activity around here.
Sorry, sorry... I was in a poor mood... You're right, I should be happy that somebody posted, even if it smells a bit like an advertisement.
Recoverytoolbox.com is registered to Olga Krenvalk. Perhaps some relative of Alex's?
| At no time while I'm helping you with this, or any other problem, will your problem become my problem. The instant your problem becomes my problem, you no longer have a problem, and I cannot help a man without a problem. |
Edited by DooD on Friday July 16th 2010 11:46 AM. Reason for edit: No reason given.
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 Lanwizard
Mostly Harmless
Posts: 7577
Age: 46
Loc: Tucson, AZ.
Reg: Saturday June 29th 2002
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Friday July 16th 2010 04:31 PM - Post#99929
In response to Iron
It looks as if he was keyword fishing Google for forum threads discussing Outlook problems that the family business could make some money from.
I'd have to side with Dood on this one, he registered three years ago, this is his first post since 2007 and then he posted in a three year old thread in which it's subject matter happens to be related to a website registered to somebody with the exact same uncommon last name?
I've mentioned my sister's used book business on this site several times in the past but I've always been upfront about it, usually prefaced by a (shameless plug) or something similar.
Somebody told me to go to Hell, I replied back that I can't. He asked me why and I said that the Devil has taken out a restraining order against me.
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WISPguy
Da WiFi Guy
Posts: 1393
Age: 36
Loc: Kansas, USA
Reg: Tuesday September 21st 2004
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Monday July 19th 2010 02:20 PM - Post#99933
In response to Lanwizard
Seems odd that he would wait 3 years to respond with the "answer" to his question.
"Two things are infinite: the universe and human stupidity; and I'm not sure about the universe."
- Albert Einstein
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Lanwizard
Mostly Harmless
Posts: 7577
Age: 46
Loc: Tucson, AZ.
Reg: Saturday June 29th 2002
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Monday July 19th 2010 05:29 PM - Post#99936
In response to WISPguy
Maybe he's still on AOL dial-up? Their lag time is atrocious. All he's really doing is trolling for business.
Somebody told me to go to Hell, I replied back that I can't. He asked me why and I said that the Devil has taken out a restraining order against me.
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